Release 11 in dts has created new challenges.
Dts sato help desk.
Featuring the best practices in industry and plug and play components defense travel system streamlines the entire process involved in global department of defense dod travel.
The defense travel system dts is a fully integrated automated end to end travel management system that enables dod travelers to create authorizations tad travel orders prepare reservations receive approvals generate travel vouchers and receive a split reimbursement between their bank accounts and the government travel.
With over 65 years of experience and more than 5 million annual transactions cwtsatotravel is the largest provider of travel management services to u s.
1 dts training postponed indefinitely due to covid 19.
How are dts documents processed.
We are located at the camp pendleton disbursing office bldg 1164 in 14 area mainside.
Military and government travelers worldwide.
Some of the issues we have been receiving calls about from odtas mscs and sections reps are.
Travel assistance center 24 hours a day 7 days a week phone.
Once approved by the organizational approving official the payment is electronically sent to the defense finance and accounting service dfas for payment via electronic funds transfer eft to the traveler.
Also referred to as the tier iii help desk tac assists travelers with system related issues.
We have designed this web site to help and assist you with your dts questions and issues.
Welcome to the i mef dts helpdesk web site.
Dial 1 888 help1go from any dsn phone.
1300 1630 closed for training.
Documents are submitted processed and approved at the organization responsible for funding the travel.
Customer support training travel assistance center travel assistance center.
Travel programs defense travel system contacts contacts.
The travel assistance center tac is available to all dod travelers 24 hours a day seven days a week.
Frequently ask questions tier ii help desk.
6 virtual online dts training requirement link is provided via email 0830 1500.
7 dts training postponed indefinitely due to covid 19.
The i mef helpdesk is staffed monday through friday from 0730 to 1630 and can be contacted using the number below.
Staffed by a team of trained analysts the tac offers assistance on the spectrum of dod travel including dts government travel charge card commercial travel programs travel policy and 24 hour recruit assistance.
1 rental car issues adjustments to the rental car costs cannot be made in the voucher.
Travel assistance center tac 888 435 7146.